Last Updated: 24 March 2025

These Terms & Conditions govern the use of Makkah Madinah Taxi services. By using our website or booking a ride, you agree to comply with these terms.

1. Booking & Payment

  • Our taxi services are available for transportation between Makkah, Madinah, and nearby locations.
  • Customers must provide accurate details during booking.
  • We reserve the right to refuse service to anyone violating our policies.

2. Service Usage

  • Our taxi services are available for transportation between Makkah, Madinah, and nearby locations.
  • Customers must provide accurate details during booking.
  • We reserve the right to refuse service to anyone violating our policies.

3. Passenger Responsibilities

  • Passengers must be punctual and follow the driver’s instructions.
  • Any damage to the vehicle caused by the passenger will be chargeable.
  • Smoking, alcohol consumption, and illegal activities are strictly prohibited in our vehicles.

4. Refund & Cancellation Policy

  • Full refunds are available for cancellations made 3 hours before the scheduled trip.
  • No refunds for last-minute cancellations or no-shows.
  • In case of a service delay due to unforeseen circumstances, customers will be notified in advance.

5. Liability & Disclaimer

  • We strive to provide a safe and timely service but are not liable for delays due to traffic, weather, or unforeseen events.
  • We are not responsible for any lost or stolen belongings left in our vehicles.

6. Changes to Terms

We reserve the right to update these terms at any time. Customers will be notified of significant changes.

7. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

 Email: info@makkahmadinah.com
 Phone: +966593486822